8 Keys to Great Technical Support
When it comes to help desk services, there’s nothing worse than a ticketing queue and support number that end in a long wait for help.
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8 Tips For Remembering Passwords
Remembering Passwords is a Pain Managing passwords has become such a pain it’s almost like having a second full-time job. Once you are finally comfortable with your work computer password, you’re forced to change it. You submit password change requests so you can log onto Amazon.com and immediately forget the new password. Worse, the password
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Can You Still Upgrade to Windows 10 for Free?
When Windows 10 was first released back in July of 2015, it was available at no charge for one year. As long as you had a valid Windows 7, 8 or 8.1 license, you could upgrade to Windows 10 for free. The promotion ran from the OS’s release until July 29, 2016. So I guess,
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6 Advantages of File Servers
6 Key Advantages of Using File Servers These days, investing in IT is a very smart and effective strategy for small and big businesses. One of the most beneficial IT investments, especially for new businesses, is a file server. A file server is simply a computer on your network that serves as a location for
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Hyper-Convergence Basics
Introduction The purpose of this article is to discuss Hyper-Convergence basics. Hyper-convergence is generally defined as an IT framework that consists of a combination of computing, storage, and networking. Hyper-convergence was first used in 2012 by Arun Taneja, an analyst for the Taneja Group. This framework is intended to reduce the complexity of multiple systems, hence,
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What Is Hosted Exchange Email?
Increase Business Productivity with Hosted Exchange Email Today’s companies need to make sure that they have the best email solution. It imperative that client and customer communication is never disturbed. There are huge numbers of companies that feel that the best way to guarantee the best email experience is to host and manage it in-house.
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Disaster Planning: Why It’s Important to Create a Disaster Recovery Plan
Does your business really need a disaster recovery plan? Whether your business will need to create a disaster recovery plan or not will depend on your answer to the following question: Can your business continue to operate and serve its clients without its critical applications, hardware and data? If your answer is ‘Yes’, then you
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What Are IT Cloud Services?
Cloud Services Explained Cloud services are professional, enterprise-level information technology services that help in delivering, choosing and managing different technical resources that are based on remote computers. They allow easier access to, and simpler management of IT services and systems. These service are used to provide administration, development and productivity tools to users with the
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Retro Computer Gear: Remember These?
As someone who grew up in the 80s, my idea of retro computer gear might differ greatly from yours. It’s all about perspective, right? If you’re younger, you might think the Xbox 360 is retro, which it is in some respects. On the other hand, if you are older a built-in CD-ROM drive might seem
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Apple FaceTime Glitch Update
Last week in a blog post entitled The Apple FaceTime Glitch Explained we discussed a FaceTime bug that allows callers to hear the audio coming from the numbers they called, without the recipient’s knowledge. In some cases, callers could also see recipient’s video feeds without their knowledge. As first reported by 9to5Mac, Apple planned on fixing this issue with
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