Desktop Support
Desktop Support

IT Support, Desktop Support & Administration

Troubleshoots. Diagnose. Remediate.

Managing technology can be a complex, confusing and immense undertaking if you do it yourself. At VanTech, we offer efficient and cost effective solutions for your desktop support needs. Our desktop support offerings can help bring down the cost of doing business by maximizing your company’s productivity and uptime. We understand that all customers are different, so our desktop support plans are customized to your specific business needs and challenges.

Hardware – Without the proper hardware, getting any work done is impossible. Installing the appropriate and properly configured hardware is paramount in the modern office environment. VanTech will select, install and maintain scalable hardware systems for all your business needs.
Deployment – Efficient and effective workers require efficient and effective systems. VanTech’s deployment services will ensure that your systems are built to conform to industry best practices. The result: reliable systems that are easy to use and manage, without the headaches associated with out-of-the-box solutions.
Migration – Change is often difficult and costly, but slow and misconfigured systems can be worse. When it’s time to move on, our migration services will minimize your exposure to downtime and data loss. The result is a new system that looks, feels and acts exactly like the old system, but without the costly interruptions and headaches.
Administration – VanTech offers 24/7 desktop system monitoring for configuration problems, viruses and malware, intrusions, hardware failure and errors. Our proactive approach to desktop support greatly reduces the need for costly help desk calls and the occurrences of down time.

VanTech offers a full suite of desktop support services that will have a tremendously positive impact on your business and your life. Our goal is to provide a stable and predictable work environment, free from the many nagging issues that affect so many businesses these days.

Take a look at our desktop support services.

  • New computer setup
  • Email configurations
  • Software installation and upgrades
  • Local and cloud storage and backup
  • Break/fix services
  • Application support and training
  • Optimization and maintenance
  • Virus prevention and removal